Resolved -
As of 4:00 PM EDT the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.
Your Snap One Engineering team
Sep 11, 16:06 EDT
Identified -
We are aware of the impacts on OvrC Device Services and are actively engaged in determining the cause. More details will follow.
Thanks, Your Snap One Engineering team
Sep 11, 15:58 EDT